Trusted by the property sector for 25+ years
We love Agency. Everything from new property viewing enquiries to that all important valuation request or first contact from a new landlord. From solicitors advising completion and key release to chain check enquiries to property management queries from tenants. There’s nothing Agency we haven’t handled.
You know exactly how it works
Routing the calls you may miss to an external partner who is a mirror of your own front desk.
There’s no reason for your caller to know they have left your switchboard, as we’ll have any information in front of us to be able to answer leading questions and secure that enquiry.
You determine the level of information you want us to capture for you, and whether you want it by email or direct to your CRM.
Excellence within our industry
Formed in the same year as Moneypenny, we hold the same standards of excellence in an industry we’re proud to be a part of. We invest in our people - no Apps, APIs, AI and Live Chat, meaning we can be more cost effective for those clients wanting equally honest call answering and the perfect message. Delivered.
We know that price won’t be your only criteria for switching providers, which is why we're pleased to offer a two week introduction.
We'll ensure our 25 years’ experience in the property sector will exceed your expectations in the two-week trial
Get perfect from 70p* per call in the first year.
*Subject to standard data capture. £35.00 Account Management fee. Please refer to Pricing for our normal rates after year one.
Please call us on 020 7692 6789 to discuss your individual requirements or submit this quick form to initiate the trial – it’s on the house!
“We have been using Messagemail’s services for almost a decade now and have confidently recommended your company to others. We see you as an integral part of our team and enjoy the fact that we have grown together over the years and still share the same positive values to service, staff and customers alike.”
Anthony Ryb - Director
“Messagemail has been a long standing partner of our business for many years. The service and general support that we receive from the company is second to none, in fact we stopped awarding our ‘best supplier’ award to them each year as it became a foregone conclusion. The staff are both helpful and engaging but extremely slick and professional at handling calls; they also deal with a number of other administrative tasks which help our ‘virtual’ company function more easily and more tangibly, providing a reassuring presence to clients. We could not recommend the service more highly.”
Julian Dawson
“We have used Messagemail for many years now and have been impressed by their professionalism and their keenness to constantly improve. Moreover whenever DMW has needed to tweak the way we work together, Tara and the Messagemail team have been happy to oblige and have implemented the changes promptly and effectively. We have no hesitation in recommending Messagemail we think they do an excellent job.”
Joy Matthews
“Using message mail has helped our business as they act as a very capable and professional first line for our company and are always helpful, courteous, and reliable. We would recommend them to anyone”
Joseph W. Robinson
“…running a business means you often have to be in more places than one – in meetings, at promotional shows or visiting clients and knowing that “messagemail” is “minding the shop” gives great peace of mind. The operators are unfailingly courteous and helpful, in short, everything you hope your own staff would be”
Monika Day
Messagemail at a glance
Messagemail’s call handling service is different. Why? We’re not a big call centre with thousands of clients. That makes you more important. We’re a service provider but regard ourselves as a partner. We’re invested in you, in every call. We know not every call will reap a reward but understand the importance of ‘that’ call which may well lead to the commission that truly proves our value.
Because we care about your clients and callers, our team always go that extra mile in ensuring that each call is handled as you would want it to be, with personality and a smile. If you wanted a robot, you’d use an answering machine - right? Find out more about why choosing Messagemail’s virtual receptionist service will help your business perform more efficiently and save you precious time and money.